Utility Billing is a division of the Finance Department. It manages the City's billing for water, wastewater, recycling, and trash service. 

Responsibilities include establishing new accounts, customer inquiries, and providing trash and recycling service information to new customers.

The Utility Billing Office's regular hours of operation are Monday through Friday, from 8 AM - 5 PM.

 Questions about establishing new service, disconnecting service or billing should be directed to Utility Customer Service at City Hall - 940.393.0200.

Special Notices

big announcements from the utilities department Opens in new windowCLICK HERE to apply for new service with our new online form!

We've made applying for new service easier than ever with our new online application!
Complete each section of the application, upload the required documents, and send it over.
You can even have a copy sent to your inbox.
Once we have all the required documents and your application is verified, you will have the option to pay your deposit online, or you can come visit with us in person.

Trash pick-up schedule for Thanksgiving, Christmas, and New Year.

2019 holiday trash schedule

Dates to Remember

December 2019

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