We strive to keep the process to final (terminate) or transfer your service as easy and convenient as possible.

Step 1

Print and complete the "Final/Transfer of Service Request" form.

Please be sure to: 

• Check "Final" OR "Transfer at the top of the form
  • If you are finaling (disconnecting) service, please fill out SECTION A
    • Required Information:
      • Disconnect Date
      • Current Service Address
      • Forwarding Address
  • If you are transferring service only, please fill out SECTION B
    • Required Information:
      • Disconnect Date
      • CURRENT Service Address
      • NEW service Address
      • Connection Date (for new address)
• Don't forget to sign the form.

Step 2

Submit your "Final/Transfer of Service Request" to the Utilities Department at City Hall:

• In person at 201 E. Walnut St., Decatur, Tx 76234
• Via email at utilities@decaturtx.org