We strive to keep the process to final (terminate) or transfer your service as easy and convenient as possible.
Step 1
Print and complete the "Final/Transfer of Service Request" form.
Please be sure to:
- Check "Final" OR "Transfer at the top of the form
- If you are finaling (disconnecting) service, please fill out SECTION A
- Required Information:
- Disconnect Date
- Current Service Address
- Forwarding Address
- If you are transferring service only, please fill out SECTION B
- Required Information:
- Disconnect Date
- CURRENT Service Address
- NEW service Address
- Connection Date (for new address)
- Don't forget to sign the form.

Step 2
Submit your "Final/Transfer of Service Request" to the Utilities Department at City Hall:
- In person at 201 E. Walnut St., Decatur, Tx 76234
- Via email at utilities@decaturtx.org